Frequently Asked Questions About Digital Processes

Answers to the most important questions about introducing and using modern systems for efficient workflows.

How long does it take to integrate a digital workflow?

The duration depends heavily on the complexity of the existing processes. Simple automations are often ready for use within a few days. For comprehensive systems with multiple interfaces, we typically plan two to four weeks for configuration and testing.

What prerequisites does my company need for ATMS?

You only need a modern web browser and a stable internet connection. ATMS runs as a cloud-based platform, so no local server infrastructure is required. We support common operating systems and mobile devices.

Can I connect existing software with ATMS?

Yes, ATMS offers open interfaces (APIs) for common ERP, CRM, and accounting systems. We provide pre-built connectors for the most widely used solutions. For individual systems, we work with you to develop a suitable connection.

How secure is my data in the networked environment?

All data is encrypted during transmission and on the servers using modern methods. We operate on the principle of minimal access rights and conduct regular security audits. Your data remains in German data centers.

Does ATMS offer training for my employees?

Yes, we offer both online workshops and on-site training. The introduction is designed so that your teams can quickly understand and apply the new workflows. Additionally, we provide extensive documentation and tutorials.

What does using ATMS cost?

The costs depend on the selected range of functions and the number of users. We offer transparent monthly billing models with no hidden fees. We would be happy to create a customized quote tailored precisely to your requirements.

Digital Processes Under Control

Our systems help you organize everyday workflows efficiently – from data collection to evaluation.

Automation

Automate Repetitive Tasks

Replace manual steps with digital workflows. Invoices, appointments, and notifications run automatically.

Real-Time Overview

Dashboard for Your KPIs

See at a glance where your processes stand. Utilization, cycle times, and bottlenecks are displayed live.

Interfaces

Integration with Existing Systems

Our solutions integrate seamlessly into your IT environment. No media breaks, no duplicate data.

Access Control

Role-Based Permissions

Define who can view and edit which data. This keeps sensitive information protected.

Reports

Automated Reporting

Receive regular summaries of your processes. As PDF, CSV, or directly in the dashboard.

From Impulse to Result

Our proven step-by-step method brings clarity to complex processes – from the initial inquiry to the finished solution.

1. Record Inquiry

Your request is captured in a structured manner – via form, phone, or email. We note all relevant key data and framework conditions.

2. Analysis & Planning

Together, we review your existing processes, identify bottlenecks, and outline a tailored solution path.

3. Conception

We develop a detailed concept with concrete milestones, responsibilities, and timelines – transparent and traceable.

4. Implementation

The planned measures are implemented step by step. Regular status updates keep you informed at all times.

5. Testing & Optimization

After integration, we test all functions under real conditions and make adjustments until everything runs smoothly.

6. Handover & Support

You receive complete documentation, training for your team, and a direct line to our support for any questions.

What Our Customers Say

Practical results from daily work with ATMS – honest and unvarnished.

5

„Since we started using the automated workflows, invoice processing runs without manual intervention. Error rate practically zero.“

Antonio Kühne B.Sc. Process Manager, Logistics GmbH
4

„The integration into our existing IT was surprisingly easy. Scheduling now runs automatically – saving an hour every day.“

Marcus Kohl B.Eng. IT Manager, Manufacturing Company
5

„The data analysis dashboards show us at a glance where processes are stuck. Since then, we have reduced our lead times by 20%.“

Lena Vogt Team Leader, E-Commerce
4

„The security features give us the confidence to process sensitive data in the cloud. Access controls can be configured granularly.“

Dr. Sarah Meier Compliance Officer, Financial Services
5

„The switch to digital processes has completely transformed our organization. Everything runs more efficiently and transparently.“

Tomislav Horvat Managing Director, SME
4

„The support team was very patient during the introduction and guided us step by step. Today everything runs smoothly.“

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